Privacy Policy

1. Who we are

FTJ Business Solutions Ltd is a London-based business advisory firm. For the purposes of UK data protection law, FTJ Business Solutions Ltd is the controller of personal information described in this policy.

You can contact us at info@ftjsolutions.co.uk, by telephone on +44 7979 929 830, or by post at 2nd Floor (West Wing), 255–259 Commercial Road, London E1 2BT.

2. Information we collect

This website does not provide user accounts, online forms or online purchasing. We may receive personal information when you contact us directly by email, telephone or post. This may include your name, contact details, organisation, role, the contents of your enquiry and any other information you choose to provide.

Our hosting infrastructure may also process limited technical information needed to deliver and secure the website, such as an IP address, browser type, requested page, date and time, and diagnostic or security logs.

3. How we use information

We use personal information to respond to enquiries, arrange meetings, provide or discuss our services, manage professional relationships, operate and secure this website, keep appropriate business records, and comply with legal obligations.

4. Our lawful bases

Depending on the circumstances, we process personal information because it is necessary for our legitimate interests in running and protecting our business and communicating with prospective and existing clients; to take steps at your request before entering into a contract or to perform a contract; or to comply with a legal obligation.

Where we rely on legitimate interests, we consider the impact on your rights and do not use information where those interests are overridden by your rights.

5. Sharing information

We may share information with professional advisers, specialist partners or service providers where reasonably necessary for the purposes described above. We may also disclose information where required by law or to establish, exercise or defend legal claims.

We do not sell personal information. Anyone processing information for us is expected to protect it and use it only for the agreed purpose.

6. International transfers

Some service providers or project participants may process information outside the United Kingdom. Where UK data protection law requires it, we use an approved transfer mechanism or another lawful safeguard.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting and reporting requirements. The appropriate period depends on the nature of the information and our relationship with you.

8. Your rights

Depending on the circumstances, you may have rights to request access to your personal information, correction or deletion, restriction of processing, data portability, or to object to processing. Where processing is based on consent, you may withdraw that consent at any time.

To exercise a right, contact us using the details above. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.

9. Security and changes

We use reasonable organisational and technical measures to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

We may update this policy to reflect changes to our website, services or legal obligations. The date at the top shows when it was last updated.